Last updated: July 29, 2026

Cola City Roofing wants every homeowner in the Midlands to be able to use this website — including visitors who browse with a screen reader, navigate by keyboard only, use screen magnification, or rely on captions and high-contrast settings. This statement explains where we stand, what we have done, and how to reach a real person if something on this site gets in your way.

Our target standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most widely referenced in the United States for public-facing business websites. We treat that as an ongoing commitment rather than a one-time project, and we re-check accessibility whenever we make substantial changes to the site.

What we have done

Specific measures currently in place across the site:

  • A “Skip to main content” link as the first item in the keyboard tab order on every page, so keyboard and screen-reader users can bypass the header and navigation menus.
  • Standard HTML landmark regions (header, navigation, main, footer) on every page, so assistive technology can jump between page areas.
  • A single, correctly ordered heading structure on each page, with no skipped heading levels, so screen-reader users can navigate long pages by heading.
  • Labelled form fields on our estimate and contact forms, including the service selector and the consent checkbox, so it is clear what each field is asking for.
  • Visible keyboard focus indicators on links, buttons, and form controls.
  • Descriptive alternative text on meaningful images, and decorative graphics and icons hidden from assistive technology so they are not announced as meaningless content.
  • Accessible names on icon-only controls, such as the tap-to-call button and the project gallery’s next/previous buttons.
  • Titled embedded frames for our map and review embeds.
  • A responsive layout that supports zoom and reflow down to small screen widths without horizontal scrolling, and that respects reduced-motion preferences for animated elements.
  • A language attribute set on every page so screen readers use the correct pronunciation.

Known limitations

We would rather tell you what is not finished than imply the site is flawless. As of the date above:

  • We have not yet completed a full manual screen-reader pass (VoiceOver and NVDA) across every page type. Automated and keyboard testing only catches part of the picture.
  • We have not yet completed a formal colour-contrast audit of every text and background combination against the 4.5:1 Level AA threshold.
  • A small number of older pages — mainly blog category and author archive listings — are still served from our previous website’s markup and have not been rebuilt to the standards described above.
  • Some interactive tools, including the instant estimate map, depend on pointer input for their most precise mode. A non-map alternative (choosing a home size) is always offered, and you can get the same result by calling or emailing us.
  • We have not commissioned an independent third-party accessibility audit. We do not claim certified WCAG 2.1 AA conformance.
  • Some third-party embeds (maps, review widgets) are controlled by their providers, and we cannot fix accessibility issues inside them directly.

Tell us about a barrier — and get help either way

If any part of this site prevents you from finding information or requesting service, please contact us. We will help you directly, and we will use what you tell us to fix the underlying problem.

Please tell us the page address and what happened, and include the browser or assistive technology you were using if you know it. We aim to respond within two business days.

You never have to use this website to do business with us. Anything you can do here — request a free estimate, book a roof inspection, ask about financing, start an insurance claim — you can also do by phone or email, with no disadvantage to you.

How we keep improving

Accessibility is checked as part of our normal development process rather than treated as a separate project. When we add or rebuild a page, we review its heading structure, form labelling, keyboard operability, and image alternatives. Remaining items from the "Known limitations" list above are on our active work plan, and we intend to complete a manual screen-reader pass and a full contrast audit as part of that work.